How do I explain to customers that light leakage is a characteristic of IPS?
How do I explain to customers that light leakage is a characteristic of IPS?
32 Comments
It took me an hour to explain that this is not a bug. And luckily, he eventually switched to Oled. But this is the 100+ case. I’m tired.
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Just say backlight+mass production=light leakage, but then you’ll have to explain what a backlight is which your average Joe will absolutely not understand
Told them that this was only visible on the camera. I can’t see the backlight on my IPS black screen. But it is visible if you see it from a camera phone. If it’s visible without the camera, then it is a bad monitor.
That is the worst ips light bleed i have ever seen, and i have owned many ips monitors.
If i ever got one that bad, i would return it immediately.
That must be some really cheap crappy unit.
I’ve had the same monitor since 2018 and not too long ago looked up what kind of monitor it is because I wasn’t sure after seeing posts like this on the subreddit. It turns out it’s an IPS monitor but I’ve never had this light leakage stuff. Not sure if I just got lucky but hey I won’t complain lol
By telling them it is? If they don’t believe you nothing will convince them. You could add a third party source if you want.
I’m on IPS for decade+ and never seen any leaks unless its dark room with black image on it.
I can’t give much details or it’ll be easy to know who I work for but try explaining to people that glass let’s light through and your camera will pick up reflections. People are oblivious to basic physics on an astounding level.
All ips panels are like this…. Oh you dont like it? Sure no problem, spend twice or triple and get oled OK? 🤗🤗
Yes bro and that ain’t bad, some of mine is yellowish and not remotely evenly spread out, seems to be a 1440p thing
Christ is there a flash lamp behind that screen
As a ips monitor owner, i am really happy with this screen, but yes, i also think the light bleed is really offputting, but i can compromise instead of paying 900 bucks more for oled
For LED monitors, they work kind of like those light panels that you would use to look at an x-ray in a doctor’s office (if they are over 30). The whole thing starts out blacked-out. In order to see anything, you have to hold a light up to it, and the part that lets light through is the part you see.
OLEDs give every pixel the ability to provide its own light. LED monitors use several discrete lights, spread around the monitor, that are shared by groups of pixels. IPS stands for in-plane switching, which means that those LEDs are always on, lighting up the backs of all the pixels in their groups, and each pixel “lights up” by flipping a little switch that opens or closes as needed.
A group of pixels attached to a given LED will almost always have some pixels that should be lit as well as some that shouldn’t. And needing to be able to light the pixels that should be lit causes light bleed.
OLED doesn’t have that problem because none of the pixels give a shit what any of the other ones do. They light themselves.
By saying exactly that.
That looks more like black leakage
Just sell him an oled
I mean… Of bad IPS, with poor quality control… In the photo it looks worse than I would consider acceptable, but maybe it’s exaggerated. Probably not.
Light leakage as in the ambient light coming from the window leaks through the display?
Use this as a way of upselling to OLED. Show them this and be like ‘well this is what you gotta put up with in this price point’.. then show them oled and be like ‘this is what you could have’..
My Steamdeck started doing this in the bottom left. What’s IPS?
geeze, imo that has to be defective, never seen an ips that bad
You literally just say it. Explain all the pros and cons of all of them. Why would you sell them an ips if their gonna play dark singleplayer games where it’s noticeable? Get all the facts and be a better saleman.
Tell them that it is a fundamental flaw of IPS monitors. Some IPS panels are better than others, but is is generally expected to have some degree of backlight bleed on an IPS monitor.
If it really bothers them, push them toward VA as they tend to handle it better. But there is still the expectation that VA panels will have some backlight bleed, but not as severe as IPS. If they want no backlight bleed at all, OLED or a MiniLED. But both have their cons, such as risk of burn in for OLED (and price), and only the absolute best MiniLEDs handle dark scenes well without blooming.
And in regard to VA panels, only the best handle motion well. Every single panel has some kind of issue. The only panel that doesn’t have as many visual issues is OLED, but after a few thousand hours of use, burn in is inevitable.
I seriously hope MicroLED is the answer to this. OLED like characteristics, with the same longevity as traditional panels like IPS/VA/TN.
Wow and I thought mine is bad
just upsell them on a OLED.
What exactly are we looking at here? A wallpaper image of a cloudy sky? Please tell me that isn’t supposed to be a black screen
i have an IPS and it’s not this bad..
if they don’t like it.. get another monitor
That panel is exceptionally bad, you should refund those customers and contact the manufacturer to get reimbursed
Tell them that IPS is an LCD transmissive display that requires lights in the back for the LCD screen, and the OLED & Plasma is an emissve display that it emits its own light.
I’ve never seen such bad backlight bleeding before
That is an unaceptable light leakage.
And I only owned IPS monitors/TVs without FALD for 25 years (now I have miniled backlight too).