My friend has a Ryzen 3600 and I notice the temperatures were a little higher than they were in the past 3 years. He wanted a new cooler anyway so it was perfect time to check the thermal paste. He wanted RGB so he got a Wraith Prism. I know AMD stock coolers are a pain to remove but this one was the ultimate one. I know the coolers like to stick to the CPU on AMD ones so I was extra careful. I let the PC heat up then turned it off and tried to remove the cooler. It wouldn't budge at all. There was no movement at all. I could not twist it or even pick up on it. It was if it was cemented to the CPU. I did see that stock paste can be like that but I would expect some movement. I got desperate and unplugged the coolers fan and loaded into bios to watch the temperature. I let it slowly climb. Cut my pinky on a case fan. I tried every 5c to twist and remove it. Once it hit 75c and it still wasn't moving I knew something was bad. Plus I was burning my fingers touching the hot cooler. Turned off the PC and just sat there applying constant pressure to see if it would budge at all. Nothing. Told my friend that only one option left and that was to lift straight up and hope I don't bend any pins or break the motherboard. If so then we get to go to Microcenter.
Nothing… Would not budge. Removed the ram and got my phone in there to see under the cooler… What is that? It looked like a glob of glue. No… they did not glue the cooler down did they? Yup. I ripped it off and it was like a black hot glue/epoxy on each side that glued it to the AMD black brackets for the CPU. My friends PC was from SkyTech so I guess they glued it to the motherboard. The thermal paste was indeed bad. It was very dry. I put new thermal paste and new cooler. Now it cools better. On average around 10-15c cooler.
Edit: Added pics. The glue/epoxy and the Cooler with the glue
TL:DR- SkyTech decided to glue the cooler to the motherboard with some kind of glue or epoxy and the thermal paste was completely dry.
21 Comments
they do not glue the cooler to the motherboard. you are just clueless when it comes to pc. run the pc so the cpu and cooler get hot first then turn it off and remove the cooler.
should have bought any brands tower cooler with rgb.
No pics?
What the fuck.
I wonder if there was some mixup by a new employee not knowing which was thermal paste and fuckin 2 part epoxy.
More probable: its so that you send it back to “upgrade” because “i cant get the cooler off!”
https://preview.redd.it/yi0slmurqe6d1.jpeg?width=4032&format=pjpg&auto=webp&s=e776f79402186ec4f6ead3b63581caefe9212e9d
Finished product! It looks great and runs much cooler now !
>Edit: Added pics. [The glue/epoxy](https://imgur.com/y8gJEac) and the [Cooler with the glue](https://imgur.com/gdj4J8N)
[This Is Not Okay, This Needs To Stop Now](https://www.youtube.com/watch?v=iPBCApmcL4c)
Other bad gaming PC OEMs: Let’s hot glue the front panel USB3 connector to the mobo for some reason.
SkyTech: Hold my beer.
Props for not breaking anything. Well done.
who the heck thought this was a good idea? amazing engineering from Skytech, absolutely never expected them to go the extra mile like this for their customers. Props to you for getting it fixed OP!
Walmart:
>hot glues cable headers
SkyTech:
>amateurs
That’s one way to ensure the heatsink doesn’t fall off in transit
Wow! That’s a new one.
I’ve heard of gluing the RAM and SATA connectors in, but never the CPU cooler!
I bought a Skytech pc 5 or so years ago and it was completely fine.
Most likely they do that so when you have problems with it you call them, and they charge you an abnormal price to fit a new cooler because you can’t do it yourself
Oh my! I’ve seen this a handful of times in the back of an orange store. I swear we had a couple of HP ones just like this roll through! This is ridiculous!!
This is a shipping thing. Some manufacturers/assemblers glue things down because they’ve had things come loose in shipping in the past. It’s a dumb thing to do, but they probably figure most people aren’t going to be messing with this stuff any time soon.
Yo I was just serviceing a customers PC and found the same thing. They did say it was some prebuilt. Ryzen 3600, same gen same situation you described.
My only guess is some moron thought that this would help with shipping RMAs or some crap. I’d love to talk with the fucker because I’m pretty sure that they eat paint chips for fun.
Wow.
You should tell Steve from Gamers Nexus about this
I realize glue was the reason it was stuck in this case, but I’ve switched to using a Kryosheet for problems like dried paste and sticking.
Also, don’t buy prebuilt.
I thought you were on the spoiled drama queen side of things until we arrived at the glue.
I apologize. That is absurd.
I purchased a SkyTech PC in the past, and they epoxied the motherboard to the PC case.