Paradox apologizes for latest Cities: Skylines 2 boondoggle, will give refunds for the Beach Properties DLC: ‘[We] hope we can regain your trust going forward’
Paradox apologizes for latest Cities: Skylines 2 boondoggle, will give refunds for the Beach Properties DLC: ‘[We] hope we can regain your trust going forward’
I cant imagine how tone deaf a publisher and game dev need to be to actually think any of this would work.
– celebrating “AI generated” models using popul8 that have more polygons than AAA FPS characters and with NO LODS for a ped in a city builder.
– Making a whole documentary about the issues the game had, when that is irrelevant to the customer who most likely spent 90 dollars for the complete edition.
– Releasing a DLC so light on content it was literally 4 buildings and a palm tree while the game still had big problems and this counts to the season pass too. Even the people who bought the discounted pass were overpaying for the DLC.
– Their solution is to talk to content creators for a developer plan, when they should have had a clear idea from player feedback after a whole year.
Then when things go badly its all about regaining trust until its time to take advantage of that trust again.
Maxtheloco
They were already in the process of trying to regain trust!!
farbekrieg
paradox has really been tripping over itself with its newer IPs (skylines2 and empire of sin are springing to mind), which is really a bad timing as life by you and bloodlines 2 loom before the end of the year.
OlTommyBombadil
Props to them for issuing a refund.
That being said, saying sorry loses its meaning when you have to do it so often. This was a disaster from the moment it released, and the fact that they didn’t see that is really the problem here.
Professional-Gene498
Most of the problematic games coming out these days have glaringly obvious issues and fixes to those issues being proposed by their communities. It’s pretty amazing how out of touch you gotta be to keep fumbling the ball. You’d imagine with all the inflated qualifications you need to apply and work at these companies, they’d be a little smarter. I guess greed trumps common sense at the end of the day.
dkyguy1995
As a huge sandbox game fan it’s been a really disappointing time for me. Between this and Kerbal Space program 2 I feel like devs are just trying to to swindle me
131sean131
Words are cheap and paradox and CO do love to use them. Imagine trading hard built hype for a generational game for short term financial gain to appease investors. Thus robing your future ability to generate money from your most ardent supporters.
Alt-Ctrl
*”Those who got the DLC as part of the Cities: Skylines 2 Ultimate Edition will not be given a refund because of the “significant complexities” involved in issuing a partial refund; instead, they’ll be given three Creator Packs and three radio stations with a collective value of $40 that are expected to be ready near the end of 2024.”*
I guess I’ll try the game again sometime in 2026 at this rate. I can’t even find the words to describe how disappointed i am.
Kahzgul
If people stopped pre-ordering, we would stop getting shitty games because shitty games would no longer make any money.
Pavo_Feathers
It’s really sad how Paradox is really dropping the ball on their games lately.
jallentime
I’m just here to say boondoggle
CharlesBronsonsHair
Does anyone feel like it’s worth waiting to see if this could eventually be a good game or should I just stick with og skylines?
As much as we often rightly point the finger at large, publicly traded publishers, I think Colossal Order was complicit in all this and I also wouldn’t be surprised if they misled Paradox on the state of the game earlier on. The way CO talked about its community in the months after launch tells me they had just as much a hand in this outcome. I wanted this game to be great so bad lol
mightychicken64
I remember when people said the Total War devs should learn from Paradox
fusionsofwonder
They seriously burned their bridge by hyping up the release for 10 weeks and delivering a vastly sub-standard video game release. Then they improved the product, but not enough, and missed almost every promise doing so.
They have a very long road to go to regain credibility.
JackDockz
Average paradox DLC release nowadays
michael199310
Maybe a crazy thought, but how about releasing a complete, playable game at launch next time and avoid all that shit in the first place? I know, I know, throwing some big ideas here, but maaaybe, when you ask a $60 for a game, you would at the very least make something decent and THEN expand it? It’s April 2024 and you’re offering a fucking radio stations as a compensation for your fuckups.
4-5 years ago Paradox was the big shit, people loved those games and even the aggressive DLC practices were acceptable because usually the content was at least decent. But there is something rotten happening in their company and it has to go away quickly before any upcoming titles.
Jaydee7652
I’ve given up on Paradox, in all honesty. It’s a shame as I do actually like their games. But overpriced DLCs and abandoning promising games is just too much.
TheBeachHeads
Console (Xbox) player here. How did this happen? Wasn’t Cities: Skylines mostly lauded in the industry? Did they lose a bunch of employees from 1 to 2?
I put so many hours into the first game, bought every DLC and now I’ve lost all interest in buying this in just a few short months. Unbelievable.
DQ11
What are they doing? Obviously poor leadership/management.
coeranys
They cannot redeem this and their fanbase shouldn’t let them. If they keep the developers but find a new publisher and recycle their C-Suite maybe, but short of that they have shown they intend to be predatory as fuck. Watch them die.
finH1
I was so excited for this game before it came out. Glad I waited for reviews but it’s so disappointing how it’s still a flop, I wanted a new modern city builder so bad
NeutronRage
Mid publisher that seems to hate their consumers
Shattered_Disk4
I have never seen a dev and player base war with eachother like this game has
External-Fig9754
Seeing how the company handled the cities ports to other consoles, I’m not surprised
26 Comments
I cant imagine how tone deaf a publisher and game dev need to be to actually think any of this would work.
– celebrating “AI generated” models using popul8 that have more polygons than AAA FPS characters and with NO LODS for a ped in a city builder.
– Making a whole documentary about the issues the game had, when that is irrelevant to the customer who most likely spent 90 dollars for the complete edition.
– Releasing a DLC so light on content it was literally 4 buildings and a palm tree while the game still had big problems and this counts to the season pass too. Even the people who bought the discounted pass were overpaying for the DLC.
– Their solution is to talk to content creators for a developer plan, when they should have had a clear idea from player feedback after a whole year.
Then when things go badly its all about regaining trust until its time to take advantage of that trust again.
They were already in the process of trying to regain trust!!
paradox has really been tripping over itself with its newer IPs (skylines2 and empire of sin are springing to mind), which is really a bad timing as life by you and bloodlines 2 loom before the end of the year.
Props to them for issuing a refund.
That being said, saying sorry loses its meaning when you have to do it so often. This was a disaster from the moment it released, and the fact that they didn’t see that is really the problem here.
Most of the problematic games coming out these days have glaringly obvious issues and fixes to those issues being proposed by their communities. It’s pretty amazing how out of touch you gotta be to keep fumbling the ball. You’d imagine with all the inflated qualifications you need to apply and work at these companies, they’d be a little smarter. I guess greed trumps common sense at the end of the day.
As a huge sandbox game fan it’s been a really disappointing time for me. Between this and Kerbal Space program 2 I feel like devs are just trying to to swindle me
Words are cheap and paradox and CO do love to use them. Imagine trading hard built hype for a generational game for short term financial gain to appease investors. Thus robing your future ability to generate money from your most ardent supporters.
*”Those who got the DLC as part of the Cities: Skylines 2 Ultimate Edition will not be given a refund because of the “significant complexities” involved in issuing a partial refund; instead, they’ll be given three Creator Packs and three radio stations with a collective value of $40 that are expected to be ready near the end of 2024.”*
I guess I’ll try the game again sometime in 2026 at this rate. I can’t even find the words to describe how disappointed i am.
If people stopped pre-ordering, we would stop getting shitty games because shitty games would no longer make any money.
It’s really sad how Paradox is really dropping the ball on their games lately.
I’m just here to say boondoggle
Does anyone feel like it’s worth waiting to see if this could eventually be a good game or should I just stick with og skylines?
[We’re sorry](https://www.youtube.com/watch?v=15HTd4Um1m4)
As much as we often rightly point the finger at large, publicly traded publishers, I think Colossal Order was complicit in all this and I also wouldn’t be surprised if they misled Paradox on the state of the game earlier on. The way CO talked about its community in the months after launch tells me they had just as much a hand in this outcome. I wanted this game to be great so bad lol
I remember when people said the Total War devs should learn from Paradox
They seriously burned their bridge by hyping up the release for 10 weeks and delivering a vastly sub-standard video game release. Then they improved the product, but not enough, and missed almost every promise doing so.
They have a very long road to go to regain credibility.
Average paradox DLC release nowadays
Maybe a crazy thought, but how about releasing a complete, playable game at launch next time and avoid all that shit in the first place? I know, I know, throwing some big ideas here, but maaaybe, when you ask a $60 for a game, you would at the very least make something decent and THEN expand it? It’s April 2024 and you’re offering a fucking radio stations as a compensation for your fuckups.
4-5 years ago Paradox was the big shit, people loved those games and even the aggressive DLC practices were acceptable because usually the content was at least decent. But there is something rotten happening in their company and it has to go away quickly before any upcoming titles.
I’ve given up on Paradox, in all honesty. It’s a shame as I do actually like their games. But overpriced DLCs and abandoning promising games is just too much.
Console (Xbox) player here. How did this happen? Wasn’t Cities: Skylines mostly lauded in the industry? Did they lose a bunch of employees from 1 to 2?
I put so many hours into the first game, bought every DLC and now I’ve lost all interest in buying this in just a few short months. Unbelievable.
What are they doing? Obviously poor leadership/management.
They cannot redeem this and their fanbase shouldn’t let them. If they keep the developers but find a new publisher and recycle their C-Suite maybe, but short of that they have shown they intend to be predatory as fuck. Watch them die.
I was so excited for this game before it came out. Glad I waited for reviews but it’s so disappointing how it’s still a flop, I wanted a new modern city builder so bad
Mid publisher that seems to hate their consumers
I have never seen a dev and player base war with eachother like this game has
Seeing how the company handled the cities ports to other consoles, I’m not surprised
Their response has Been horrible