Correct, shut down, remove adapter, then replace with regular cable for time being. You can replace it with a different adapter or a 90 degree cable that is not experiencing the same issues.
It is officially recalled due to numerous failures.
CableMod_Matt
Correct, the angled adapters should be removed. If you have any questions, please reach out to our support team, here: https://cablemod.com/support/
4 Comments
Correct, shut down, remove adapter, then replace with regular cable for time being. You can replace it with a different adapter or a 90 degree cable that is not experiencing the same issues.
It is officially recalled due to numerous failures.
Correct, the angled adapters should be removed. If you have any questions, please reach out to our support team, here: https://cablemod.com/support/
[Jay put a video about the recall out today.](https://youtu.be/JADoNf08Mbw?si=ZiYwlHfOclrIssnr) So yes. Shut down your computer, unplug the adapter, and send it back to CableMod.
I know Cablemod has been replacing these, kind of surprised it took until now for there to be a formal recall