A long-time friend just contacted me and told me that she had been hacked and was no longer able to log in. She is currently working through the support menu for it, which I actually find to be very complicated. Are there any details we need to pay attention to in order to complete the process as quickly as possible? She wants her account back!
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She should check her connected email and social media services if they were compromised or not, then she can send a claim in r/pubgm_support following instructions there