First pic is before shipping second is after. Buyer is trying to claim that item was damaged in shipping but from everything I know of acrylic is that it doesn’t break under heat and only becomes brittle at -60F, plus the cracks seem consistent with over torquing screws, which also have noticeable signs of damage of damage on them. Some stains on the acrylic are missing as well, specifically towards the top of the res flow. The serial numbers are the same on the back, but my guess is he swapped the back plates. The box showed no signs of tampering either. Furthermore I’ve never disassembled the card, usually flush cleaning with distilled water and a cleaning additive and shipped in original packaging.
What are peoples thoughts. Am I getting scammed here?
38 Comments
yea that shit got over torqued he’s trying to screw you over for his mistakes :/
Yeah you’re getting fucked. Probablem you have now is convincing eBay. They will almost certainly side with the buyer, as they always do
Focus on the stains as your best proof it isn’t what you shipped to him. Especially if you have better images of them.
Edit: spelling.
Two options:
1. It broke in shipment. In that case he should open a dispute with the shipping company.
2. He broke it himself. In that case its all on him.
Either way you’re not responsible.
100% the buyer damaged it and is now trying to scam you for the money back.
However eBay is probably going to side with them and you’ll be out the money.
Why’s it look like all the screws got over tightened?
If you didn’t cleaned it with something that could react with acrylic to make it weaker dunno aceton, then judging by the location of cracks the bloke who bought that gpu screwed literally as in overtightened the screws to the point where once temp raised it caused crack due to material expansion.
Doesnt matter what happened, eBay will force the return. Once you get it back you can try and raise hell over it with eBay, if you get a police report for fraud they MAY return the funds to you, but they’d be taking a loss since they’ll refund the buyer as well. Not much you can really do here except take the return and raise hell once you get it back and hope for the best.
Ebay is objectively a shitty platform for one off sales since they will hold your feet to the fire as the seller and expect you to absorb losses as a part of doing business. They even had a customer service rep read off some whole speech to me once about how sometimes in life when running a business we have to take a loss and account for that. I was like WTF are you smoking im an individual selling my old used items, im not getting a 1099 (this was some years ago, when the limit was $20k) and not running a business. eBay sucks for anyone thats not a large store front.
holy fkn hell is this guy serious, good luck with that man
First, I would recommend never selling electronics/ computer components through EBay. Second, I had a similar issue with selling a laptop (hence the disdain for selling on eBay) where the buyer claimed that when he plugged a usb-c device into the laptop smoke came out and it wouldn’t turn on.
I thankfully had a ton of photos and a video of it working, but the process was it being sent to eBay for resolution. You fill out a form where you can explain your side of the story and provide any documentation showing condition prior to shipping. Don’t let the naysayers make you panic about a total loss. I ended up “winning” my case so it’s not impossible that you’ll be covered.
As everyone here said, there’s a good chance you get screwed by eBay. However, do you by chance have the serial number of your card? Perhaps on your receipt when you purchased? If so, unless the buyer actually swaps the coolers, they’ll send you back the card with the wrong S/N and you can use that with eBay to prove the scam.
Do you have the serial number recorded somewhere? Could try using that to prove the one in the pic that’s broken isn’t what you sent him. This is why personally the handful of times I’ve sold stuff on eBay, I’ve literally recorded the whole process.
My showing the item, packing it, and walking to UPS and giving it to them. Is it extra AF? Absolutely! But I think if anyone ever did open a claim, I have some irrefutable proof.
Those screws were definitely tightened too hard. I know a thing or two about opening up electronics since I customize everything of mine and also build PCs.
Buyer fucked the gpu and is now trying to screw you over, plain and simple.
Such a unique and rare card – I was in awe when I saw one in the locked showcase at my closest MicroCenter, with its retail price of $2,599 during the height of the GPU scarcity days.
OP, good luck on this one. Tis a shame this had to happen to you.
The acrylic is different or has been heavily worked on, and in his photo there has obviously been a milky AF opaque coolant cycles through.
This guy ran shit through his card, broke it and bought yours to run a scam to get a free replacement.
Show the differences in condition to eBay, especially the acrylic stains, and that it appears to have been (regardless of cracking) heavily used since you shipped it.
Hopefully they listen.
backplate clearly swapped yours has pattern his is smooth, contact ebay
This is why you don’t sell shit on ebay unless you’re a large storefront that can handle the losses, especially GPU’s.
Best to sell on local classified options where scammers like this can’t get Ebay involved.
He over tightened the screws?
Dont even bother arguing with him, it has a diffrent back so if ebay tries to take your money show them the pic and say its a diffrent card
Why the hell did he keep over tightening them!? You would think after one cracked he’d be like, “ oh I shouldn’t do that again.”
It’s why I stopped selling on eBay. Sold 2 GPUs I know worked and both buyers claimed they were DOA.
It make sense when seller asked buyer to record a video during unboxing so it easy to say if the buyer fked up or the shipping did.
Is it the same card under all that shroud? Coulda swapped the board
What an asshole but knowing eBay they’ll side with the buyer
Reason number 207 that I have boxes of old PC parts.
This is why I refuse to use ebay.
You’re getting scammed, but there’s not really anything you can do about it. Consumer rights can be a bitch
If it was damaged in shipment you’ll have to refund the buyer through ebay and filed a claim with the courier to get however much you insured it for. Hopefully you insured properly.
Ik it’s ebay but I’d try and fight that. The screws are very obviously over torqued. If you got any pics with timestamps it’ll be useful.
thats over torque damage.
Something is definitely fishy. It looks to me like they had a broken cooler, and bought yours so they could get a free swap and send you back their broken one.
Either that or he took your cooler apart to clean it and broke it putting it back together.
I’d also point out to ebay that this idiot is trying to claim that HEAT broke a HEATSINK.
Dude over torqued those. Frankly, I’d be contacting your bank and working it with them to refuse a charge back from ebay.
That said, I’ve no idea if that has any legal implications so maybe also check that out first.
Its not even the same card is it? the water plate Doesn’t look the same?
Top right screw has been worn out in 2nd photo, clearly the individual opened item and closed item making item no longer your responsibility for working, item was sold working as is, not working after opening
Buyer damaged it. Ide get ahead of this and contact eBay preemptively
This is why I don’t sell on eBay.
Well the good thing is I’m sure you bought shipping insurance for the extra $5 because you were shipping such an expensive item? The postal service should cover it.
Is this even the same card and not just the cooler?
What I noticed (but could also be just the light in the photos)
3x brown components, compared to the 3x black ones on the original, before sending.
https://preview.redd.it/f15icpxcmzub1.png?width=615&format=png&auto=webp&s=229c07e1d73fe0c3412a009ffbcd94a588b38746
Okay, idk how to edit the text but to answer a few questions
1) I have the serial number.
2) I shipped in manufacture packaging
3) in additional photos there are obvious stains adjacent the back outlet on the images of the recurved card and not the one we sent.
4) I preemptively chatted with customer support and they said the evidence I’ve gathered is overwhelming to support this being a scam and the mbg policy has extra protections to individual sellers not just large ones.