So I’ve been stuck with this bug for literal years now and it’s driving me insane. Whenever I launch MW2019 on PS5, I can’t get into any mode (campaign, multiplayer, co-op).

It just says:

“The store is currently unavailable”

The backstory:

  • When the game first came out on PS4, it worked fine.
  • Then I switched to PC, and it also worked fine there.
  • When I switched back to PS4 later, this bug showed up and it has never gone away since.
  • Even now on a PS5, completely fresh install, same thing.

Stuff I’ve already tried:

  • Fresh installs on different consoles (PS4 and PS5).
  • Deleted all local + cloud save data.
  • Downloaded all the required data packs (campaign, MP, co-op, special ops) from Playstation Store.
  • Checked in “Manage Game Content” that everything was installed.
  • Cleared PS cache.
  • Rebuilt database.
  • Different networks.
  • Every pack you can grab from the PS Store.
  • Game deletes packs when launching, but even when reinstalling again via "Manage Game Content", I am still locked out with the same error and the game just deletes the packs again.

I contacted Activision support years ago, but nothing came of it (obviously).

Why I’m posting:

It’s honestly super frustrating to have paid for a game I can’t play anymore. I really loved MW2019 and would love to go back to it, but I’m completely stuck.

I attached a video showing exactly what happens so you can see the whole bug on a fresh install.

Has anyone actually found a fix for this? Any ideas at all are appreciated.