Does support ever read messages?
My friend got a trouble with her account, she put
screenshots, gave an explanation of her
problem and got an automated answer (you can see it on the picture). In the end of this
letter there is a text that if she still needs a help she
can write an email on this address. She replied to
this email and again wrote about a problem…
Surprise! She has got again the SAME answer! They
don't read a letter!!!
She is so stressed. She tried her best to explain her problem and to get help, and got nothing.
The address of global support she've got from
Korean support team.
She doesn’t know what to do.