Basically anyone living outside of the EU, UK, and Russia will file claims in Washington state courts. The other three will use their local courts.
Before, you and Steam would sit behind closed doors and have a “third party” listen to the claims. Of course this third party would be hired by Steam and any results would be deemed binding. Arbitration is a lot like an HOA where you don’t get much say and no legal recourse unless you are the one running it. So now having it in a state court at least ensure a bit more impartiality.
5 Comments
sounds like a good thing
I wonder if any of this is because of the new law in California regarding digital purchases?
Oh *that’s* what changed?
it would normally be good but this feels like a way to force all the people in the middle of the mass arbitration lawsuits to drop them. would be nicer if they dropped the arbitration requirement without requiring to go to court.
Just outta general curiosity, what kind of things would have people needing to file a dispute against steam?
It’s obviously gotta be larger than a simple game refund dispute or some such, so are we talking ban overturning? ownership of accounts in death? or is this more on the developer side of things?