For some reason, when I RMAed my 3080, asus sent me 3 replacements in motherboard boxes with limited padding. All 3 had bent PCBs, back plates, fan shrouds, and/or IO shields. Not sure if damaged in shipping or if they just sent me busted GPUs. Happened end of sept 2023 to December.

25 Comments

  1. you should be grateful they didn’t charge $1k+ for each 😜

  2. lolman469

    Honestly im more supprised asus even attempted an rma 3 times.

    Given the current state of asus rmas id say you made out like a bandit getting a fixed product at all.

    Tldr asus rma sucks dont buy from asus anymore ubtil they fix the issue.

  3. austen125

    When I shop for parts my brain automatically does not recognize anything ASUS. I got burned to many times.

  4. Eazy12345678

    how bent. if it doesn’t affect function it doesn’t matter.

  5. Imaginaryp13

    In the middle of this same thing with a strix card.
    Any tips on what to say to get a working card?

    Sent in my brand new out of the box card because it would chug on the desktop. Sent in for RMA, couldn’t fix it so they sent me another card, same issue! Trying to send this one back and demand a new new card or a refund.

  6. RoninWiki

    Asus is no longer a quality manufacturer. I’d suggest giving your business to some other company.

  7. Man seeing the shit going around ASUS makes me so glad I picked something else for my current GPU, I was thorn between Asus/MSI and went with the latter. While MSI has also it’s share of bad experiences from people online, I for one never faced any issues with their products (for now) and they seem solid.

    Even so, this just makes me miss EVGA on Nvidia even more… Their Customer Support was amazing and way better than any of these tbh, I only have positive experiences with them.

  8. At least they sent you a working one eventually. That’s better than some people.

  9. xTeamRwbyx

    Did asus hire the same engineers Boeing use

  10. NECoyote

    You’re a woodworker, aren’t you. I spy a woodpecker.

  11. abstraktionary

    Message steve from gamers nexus with all the paperwork and evidence you have! He can be reached at [Tips@Gamersnexus.net](mailto:Tips@Gamersnexus.net)

    Then potentially file with the FDC just as he is telling people to.

    Asus has been up to some shady shit and this needs to be brought up!!

    [https://youtu.be/7pMrssIrKcY?si=t-Zu1lgVs6A2tkax](https://youtu.be/7pMrssIrKcY?si=t-Zu1lgVs6A2tkax)

  12. Plastic_Tax3686

    Why do people keep buying ASUS products? Aren’t they way overpriced AND famous for having terrible RMAs? Are you guys falling for the hecking wholesome 100, gamer 100 ASUS ROG meme? I really don’t get it. 

    They objectively aren’t the best AIB neither for AMD (that would be Sapphire and then maybe Powercolor), nor for Nvidia (EVGA usee to be the undisputed GOAT, now it’s a lot closer between MSI, Gigabyte and ASUS). And even tho they make somewhat decent Nvidia cards, the price premium isn’t worth it.

    So, ASUS buyers, why are you buying ASUS products?

  13. alabamaballoonknot

    It’s because somebody in the inside is replacing the Good ones with damaged ones and they’re selling it on the side guaranteed in store shrink.

  14. Zealousideal_Mix5043

    Asrock, the best bang(ing ur mom) for your buck.

  15. nedockskull

    I don’t buy things from ASUS anymore 🙂 haven’t for 2 or so years

  16. Quintall1

    If i may ask, what are those numbers on the side?

  17. Subliminal_Image

    ASUS has realized there major competitor EVGA is out of the game now so they dont give a flying rats ass. When there is no major competitor like there once was there is no push to do good.

  18. bastardoperator

    I went all in on my last comp and just bought the most expensive shit, turns out my 1200 dollar asus motherboard is a flaming pile of hot garbage. When it working, all good, when it’s not, its a fucking nightmare. I won’t be making that ever mistake again.

  19. Downserver

    ASUS has been under fire a lot recently lol

  20. ericsonofbruce

    They dont have to compete with EVGAs quality control or customer service anymore.

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