Had my WD Black 5TB backup drive die on me unexpectedly! It sounds like an electronic alarm coming from the drive. I reached out to WD support but they say my warranty has ended on November 1st 2023 (the drive is 3 years old now). There’s probably 1 TB of files on there. The alarm noise seems to indicate that the head is stuck/frozen. Supposedly throwing your hard drive in the freezer is like using rice to save a phone that got wet. I’ll update this in a few hours if I manage to get any data from it.

34 Comments

  1. underprivlidged

    This only works on HDDs, and rarely works.

    Worth trying at least.

  2. the only trick that works is having backups – more than one 😁

  3. I have been in IT for years… and have never heard of this? What is the mechanism?

  4. Kulaoudo

    It worked for me in the past for an old HDD.
    It kept it working for few minutes until it dies.
    If it’s a SSD then no

  5. absentfromreality

    I like how it just so happened to bresk within a week of warranty expiration. I’d be livid.

  6. MEGA_GOAT98

    thats not going to work might even make it wrose lol.

  7. Dude, I hate when you just run out of solutions and just go with the silliest option out of desperation

  8. It has worked for me for forensic recovery, although it took repeated trips as it would only get about 20 minutes of use each time. I would wrap in a cloth to absorb condensation.

  9. I mean, the oven method certainly won’t on a hard drive so better give whatever the freezer trick is a shot I guess

  10. ToxicGent

    WD ain’t what it use to be. Had 1 die unexpectedly and another kept corrupting files. Both were refused for any sort of support or even suggestion. I got Western Digital beef.

    Edit: corruption occurred on WD red after 2 years. WD Blue died.

  11. Infinity2437

    1) its an ssd not a hard drive
    2) if anything thats just gonna corrupt the data on the ssd because of bitrot and the fact that colder environments make electrons escape more easily

  12. johko814

    I have tried this about half a dozen times as far back as 1998 and it only ever worked once. And when it did work the drive only worked for about 15 minutes before being unusable again.

    When you try to recover your data and on the off chance it does work, be prepared to get your most important data first because there is no guarantee for how long the drive will be useable.

  13. whereswa1den

    I’ve been told that it doesn’t work and can even cause further damage because of condensation.

  14. OldMan1901

    I did it once. The HDD failed completely and it was the last, desparate, solution. But my god it worked wonders!!! The drive works till today! Well, not really 🙂 It did work a bit longer, but around a minute or so, too short do download anything

  15. If the head is truly stuck and as a last resort, get a medium screwdriver and tap it lightly on the cover, once again a last resort for stiction

  16. nelrond18

    I an see how freezing can shrink the mechanical parts enough to allow rescuing the drive data.

    I can also seeing any ambient humidity in the drive potentially freezing and destroying any data still accessible.

    High risk, high reward. Good luck OP.

  17. Bangbashbonk

    Not gonna lie, if it fails, bonking it to start the head swinging in the correct direction can make it work for a while.

    Unfortunately it’s a very calculated bonk.

    One of the platters from that drive is now a coaster.

    I have temporarily revived a drive by opening it and very gently moving the head too but again risks.

  18. ThrowRA7757

    Damn. I’d have bitched if it was only a few days out of warranty I’d insinuate that they were designing their products to fail right outside of the warranty and they better make that shit right

  19. DanTheMan827

    I don’t want to be that person, but if it’s a backup drive, why do you need to get any data off it?

  20. Wallop69

    Looks like you’re gonna have a wet WD black the second you pull it out and it hits room temperature air

  21. >head is stuck/frozen

    You should rather heat it then. /s

  22. It won’t work if its an SSD. The tricked worked cause of the spinning disks, no moving parts in an SSD

    Edit: That’s not an ssd my bad, I have one that looks like this

  23. apachelives

    Nice way to add condensation and make recovery even more expensive

  24. Vegimiteweaponized

    That warranty date is awfully convenient for the company. Hmmm….

  25. Thebombuknow

    This is why you follow the 3-2-1 backup rule.

    Keep three copies of your data on two storage types/mediums with one off-site.

  26. OneJudgmentalFucker

    As a 20 year service tech, this is one of my favorite things to teach new techs.

    This actually works fairly reliably.

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