Konami Gaming on Tuesday announced it has installed its SYNKROS casino management system on a second cruise line in the Carnival Corporation’s portfolio. Building on the success of systems installed across Holland America Line, Konami has outfitted all 29 Carnival Cruise Line ships with its system.
Leveraging SYNKROS, known internally under the acronym “SURF” for “Serving Up Rewards and Fun,” guests across the Carnival Cruise Line fleet can now tap into personalized rewards, offers, bonuses and cashless wagering in the onboard casinos.
“We’re obsessed with giving guests the best time possible with great service, standout rewards and innovation that raises the fun factor even higher, so it’s been fantastic to roll out SURF across the entire Carnival Cruise Line fleet and make the guest experience even more rewarding,” Carnival Corporation Senior Vice President Global Gaming Marty Goldman said in a statement. “We look forward to bringing these exciting gaming experiences to millions more, as SURF continues to expand across Carnival Corporation’s world-class portfolio.”
Guests on Carnival Cruise Line now have access to conveniences and experiences spanning thousands of gaming machines and powered by Konami’s SYNKROS technology. Rewards, offers and bonuses are tailored to the player, reflecting gaming preferences and featuring cruise-specific elements such as seamless cashless folio integration.
Leveraging SYNKROS advancements, Carnival Corporation also delivers rewarding bonus opportunities, including the chance to take top honors in virtual prize drawings.
“Carnival Corporation continues to innovate the guest experience in every detail of the journey, demonstrated in exciting new ways across the combined 40 onboard casinos of Carnival Cruise Line and Holland America Line now live with top SYNKROS technology,” said Konami Gaming President & Chief Operating Officer Tom Jingoli. “Konami is committed to serving Carnival Corporation’s existing SYNKROS install base with trust and reliability, while partnering collaboratively through ongoing expansion fleetwide.”
Carnival Corporation is slated to continue rolling SYNKROS enterprise-wide, including to its full portfolio of cruise lines.