Can anyone help restore an account? [COD4]

I was recently in a ground war lobby, was kicked out and then noticed all my game progress was wiped. Was lvl55, had some gold guns etc. I played a couple games just restarting from lvl 1 again and noticed when I unlocked create a class that it is now locked with this banner:

UNLOCALIZED(PERKS_FRAG_1_WEAPON_BERETTA)

Just a bummer. Any guidance on things to try or any help is appreciated. I play this on an xbox one and have tried removing local saved data with no luck.