My brother’s Call of Duty: Mobile account (UID: 6748301913445367809) was recently banned, and we’re trying to get clarity or a proper review.
Before the ban, he received a warning telling him to pay CP to avoid being banned, with a deadline on March 20. The message indicated there was an issue because his initial payment didn’t go through. To comply, he added more than 2,400 CP to his account. A few days later, his account was banned anyway.
He currently has 11,957 CP in his account, showing he’s a legitimate player who has invested heavily in the game. He has never used unauthorized software or knowingly violated the Terms of Service, and has made legitimate purchases for skins and builds over time.
We’ve already submitted an appeal through official channels, but there’s been no update, timeline, or explanation so far.
We’re concerned this may have been caused by a bug, scam message, or unauthorized prompt. We’ve also seen similar cases from other players experiencing bans after receiving the same kind of warning.
We’re hoping someone from Activision or the COD Mobile support team can review this case and provide clarity. Any help or guidance would be greatly appreciated.