Hello.
My hotmail account was compromised and as a result my battle.net and activision account aswell. I was able to recover my battle.net account because of their amazing customer support but with Activision it seems like I am running into a wall.
To create a support ticket I was forced to make a new account, I made a new activision account with the same mail as the previously compromised account (of which they changed the e-mail and was no longer linked to this mail). Because I thought it would prove that I am the owner of the account.
When I create a ticket I get an automated response that there is no suspicious activity on my account, because I am assuming a bot is checking the currently created account on this e-mail adress.
When I make an unrelated ticket a support agent will copy paste a message saying our support team's message is final. It's as if they are not even looking into the issue….
Does anyone have experience with recovering a hacked account? I am at a loss..
Thank you