Phil Spencer, Microsoft's long-term Xbox chief, made the decision to resign from Microsoft last year after a tough few years for Xbox. The giant Activision Blizzard acquisition had dragged on for far longer than Microsoft had anticipated, and the need to grow the business saw Microsoft walk away from Xbox-exclusive games in favor of a multiplatform strategy. Microsoft has also been trying to reinvent the Xbox brand beyond the console, with mixed results.
Spencer's decision led to months of careful successor planning. It was announced to the world on Friday, but it was supposed to be today. Microsoft was forced to announce early because it started to leak and IGN was planning to run a story, according to sources familiar with the situation.
Some Xbox employees I've been speaking with saw the writing on the wall for Bond last year. She was promoted to Xbox president in October 2023, just days after Microsoft finalized its $68.7 billion deal to acquire Activision Blizzard. Bond had been crucial in getting the deal over the line with regulators and slowly started to become the face of Xbox as Spencer took on the complicated duties of integrating a huge new business into Microsoft Gaming.
The pivot away from console, led by Bond, under Spencer's direction, hasn't gone well for Xbox. Microsoft's Xbox hardware revenue has declined for three financial years in a row, and it looks like those declining revenues are going to continue throughout fiscal 2026.
Most of the current and former Xbox employees I've spoken to in recent days are relieved that Bond is leaving Microsoft. I've heard from multiple sources that Bond has been tough to work with, and built a team structure that meant if you didn't follow the vision or questioned it, you were out. Most have praised her ability to strike partnerships with companies and developers, though.
I understand that Bond's strategy had been failing internally and been questioned multiple times. Bond had tried to push mobile and cloud over console, to reach potentially millions more Xbox customers, but the result has been a classic case of chasing tomorrow's customers by neglecting today's.
Phil Spencer's retirement has seemed inevitable to Xbox employees, particularly over the past year. In February last year, Spencer took a long vacation, and I'm told some teams had to wait weeks for sign-off on some key changes. Shortly after this vacation, rumors started circulating inside Microsoft that Spencer was getting ready to retire
There's more at the article which is paywalled but it should be readable. At least for me it was.
This also confirms Bond was behind the "anything is a xbox/xbox is everywhere" campaign that's been widely mocked and even a lot of internal xbox employees were upset about it.