I only play casuals and the regular games, once in a blue moon. I got this notification/ban on February 12 and I logged into my account today. I don't really know what I did or what I do I do now. On the day I recieved this notification I tried to queue match and it literally took 15 minutes to get into a lobby and the ping was fluctuating between 150-200. Any inputs/solutions are really appreciated! TIA