Ashes of Creation Refunded. This is exactly why Steam is the best gaming platform. Thank you, Valve!
Make sure you choose the "I have a question about this purchase" option, not the "I would like to request a refund" option. This way, your request will not be solved by a bot. Explain the situation, and you'll get the refund. I had just 2h playtime, but over 4weeks ago.