Game says purchase when I have had 400+ hours on the game😂 Plz help

I’ve tried reinstalling the whole game… reinstalling the base game and then the packs… restoring licenses… tried downloading packs through the in game menu but can’t because it doesn’t give me the option, it thinks I don’t have the game.

Please and suggestions or if anyone has found a fix please let me know, ive reinstalled the game 5 times nothings working.